Access to justice means that people can understand their rights and get a fair, affordable and timely solution when something goes wrong: a dispute with a landlord or employer, a land or family conflict, a debt, a crime against them or a criminal charge against them. When this fails, problems grow into lost jobs, homes, health and income. A 2019 global estimate by the Task Force on Justice put the number of people who lack meaningful access to justice at 5.1 billion, about two-thirds of the world's population. The figure combines overlapping groups: 1.5 billion people who could not resolve an everyday justice problem, 4.5 billion who lack basic legal tools such as identity papers or proof of land rights, and 253 million living in extreme injustice such as modern slavery, statelessness or conflict.
Most legal problems are civil or administrative, and most people never take them to a court or other formal body: only 17% of people surveyed by the World Justice Project said they would turn to a third party to mediate or decide a problem. The World Justice Project estimates that 1.4 billion people have unmet civil and administrative justice needs, and that legal problems cost individuals the equivalent of 1.7% of GDP on average. In criminal justice, about 3.6 million people were held in pre-trial detention in 2024, many of them in overcrowded prisons, and in lower-income countries fewer than one in ten legal needs is met.